Common questions.
Plain answers.

We operate purely on a contingency basis. Our fee is a percentage of the recoveries collected by you. If we find nothing, you pay nothing. Rates are calibrated to each engagement — factors include data volume, complexity, review window, and scope. Typical rates range approximately 25% to 40%+, but every rate is a conversation. We competitively price each engagement and aim to deliver the highest net recovery in the industry.

Recoveries flow directly to client P&L. Unlike consulting retainers, our work produces audit-traceable results within a single cycle.

Recovery results vary by client and engagement parameters, and depend materially on vendor mix, prior audit history, and audit scope. As a directional anchor, engagements typically surface recoveries on the order of one-tenth of one percent (0.1%) of audited AP volume — and often materially more, depending on the recovery exposure that exists in your operating environment. The actual recovery amount is determined by the work itself: we deliver a comprehensive review and present every recovery opportunity available.

Our general timeline: 0–20 days for data receipt and conversion, 20–60 days for analysis and first claim submission, with subsequent cycles continuing as long as findings warrant. For many clients, engagements recur in six-month cycles year over year.

We work with the data you have, in any format, from any system. Typical data requested includes AP historical payment files, purchase order data, vendor master files, transaction activity and codes, receiving records, and access to invoices and vendor agreements. We only request additional data if necessary for the scope of work agreed.

All vendor correspondence is handled in-house, 100% U.S.-based — led by our head of vendor relations, an expert with deep recovery audit experience and intimate knowledge of every claim’s content. We commit to 72-hour response on inquiries, work in the tone and style consistent with your corporate culture, and consider vendor relationships paramount to the success of every audit. Client approval is required before any claim is presented to a vendor.

Every team member is based in the United States. No offshore team on the other end. No handoff to junior staff. Our typical engagement team is two to five senior people including at least one expert developer. Our resident CPA is available as a credentialed resource whenever an engagement benefits from one — and Tim leads every engagement as primary client contact.

Yes. We are open to a second-pass review as a structured way for prospective clients to see exactly how much their primary firm has missed and exactly what we can do. These engagements typically reveal substantial recoveries — and lead to a primary auditor relationship with us going forward. Our standard model is primary work; while the second pass is often not the destination, it can be a useful door.

We’re known as the expert recovery auditing firm for retail across every segment — department stores, specialty, grocery, off-price. Beyond retail, we serve wholesale, manufacturing, logistics, and distribution, among others. Four decades of work with Fortune 1000 firms and beyond have shaped our detection library and our industry benchmarks.

No formal minimum, but we are selective about the engagements we accept. Clients typically range from $500M to $50B+ in revenue. We bid only for work where we are confident we can deliver the best result. If an engagement doesn’t fit our firm, we will tell you honestly — and typically refer you to a trusted alternative.